Return & Refund Policy

At Seven Agro Science, customer satisfaction is important to us. We strive to deliver quality products and reliable service. This Return & Refund Policy outlines the terms under which returns, replacements, or refunds may be considered.

Product Quality & Inspection

We ensure that all products are packed and dispatched with proper quality checks. Customers are advised to inspect the package and product immediately upon delivery. If any issue is found, it should be reported to us as soon as possible.

Return Eligibility

Returns may be accepted only in cases such as damaged packaging, wrong product delivery, manufacturing defects, or items received in unusable condition. To be eligible for return, the product must remain unused, unopened, and in its original packaging with proof of purchase.

Non-Returnable Items

Products that have been opened, used, tampered with, or damaged after delivery may not be eligible for return. Returns based on improper storage, handling, or delayed reporting may also be declined.

Return Request Process

To request a return, customers should contact our support team with order details, invoice information, and clear photos of the issue. Our team will review the request and guide you through the next steps.

Refund Policy

Once the returned product is received and inspected, approved refunds will be processed through the original payment method or another suitable method agreed upon. Refund processing time may vary depending on payment provider or banking timelines.

Replacement Option

Where applicable, we may offer product replacement instead of a refund, depending on stock availability and the nature of the issue.

Shipping Charges

Shipping charges for returns or replacements may depend on the reason for return. If the return is due to our error or a verified defect, applicable charges may be covered by us.

Cancellation Policy

Orders may only be cancelled before dispatch. Once an order has been shipped, cancellation requests may not be accepted.

Contact Us

For return, refund, or replacement assistance, please contact us through our official Contact Us page. Our team will be happy to assist you.